END USER AGREEMENT, TERMS, CONDITION, & SERVICES
The following outlines an implicit agreement between the OPERATOR and you, the user of its services. OPERATOR is defined StatHero, Inc. which provides a fantasy sports website and mobile app (the “service”) as described in the outline below. This user agreement is also set to serve as notice to all users the usage policies regarding these services. By proceeding with the use of this service you are providing your consent to the use of these services consisting of device recognition and identifier technologies, identity authentication, and location verification in accordance with the terms of this policy.
By proceeding with this Service, you are agreeing to be bound by the following terms and conditions (“Terms of Service”). Any new features or tools which are added to the current Service shall be also subject to the Terms of Service. You can review the most current version of the Terms of Service at any time at OPERATOR’s website. OPERATOR reserves the right to update and change the Terms of Service by posting updates and changes to the OPERATOR website.
Users are only allowed ONE account, and any user who has created a duplicate account has breached the terms of service and play. The accounts will be closed, and all prizing, contests, or entries will be voided.
Inactive accounts left dormant for 6 months, will incur a $2/month account maintenance fee every month after the 6th month of dormancy. You can avoid this account maintenance fee by submitting a valid cash entry or withdrawing your balance prior to periods of prolonged inactivity.
THE SERVICE.
OPERATOR provides a fantasy sports service (the “Service”), and contests as required by this website. By enrolling in the Service, you are agreeing to have your location (including your cell phone location) and other identifying information logged and used for account authentication. Each time this occurs some or all the following information may be authenticated: your identity, location, service approval, activity, and/or financial transaction approval. This information is stored securely and used to ensure that you are currently within the proper parameters for compliance associated with the website and service that is being accessed, as both required by law, and the terms and conditions of this site.
USE OF DATA
Your data will be used only by OPERATOR, its service partners, Affiliate Partners, and Business to Business (b2B partners which help provide the Service and Promotion and, except as required by law, will not be provided to any third party. All Identity, Location, Financial, Device, or Other known data is transmitted via Secure Socket Layer (SSL) technology into password protected servers. This information is used to aid OPERATOR in the performance of its service and is not shared in whole with any other party unless previously stated. This data may be used, internal to OPERATOR, for analytical research to provide a better user experience. When applicable the information is stored in a persistent format for no longer than 90 days.
PRIVACY POLICY
By using the services, you consent to OPERATOR’s privacy policy, as the same may be modified from time to time. To review the current OPERATOR Privacy Policy, this policy can be found at the Privacy Policies hyper-link located at the footer of this page In the case of changes to Service OPERATOR’s privacy policy, such changes will be made available via our website’s policy section located at rules.stathero.com/bnf-privacy
ELIGIBILITY
OPERATOR’S employees (“Employees”) and Immediate Family Members (an “Immediate Family Member” means any domestic partner and relative of the employee who resident at an employee’s residence, including but not limited to parents, grandparents, in-laws, children, siblings, and spouses) are not permitted to play in any public contests for cash hosted on the Website.. Employees and relatives living in the same household as such employees located in Colorado, are prevented from competing in any fantasy contests offered by any fantasy contest operator in which the operator offers a cash prize.
Professional or amateur athletes, sports agents, coaches, team owners, team employees, referees or league officials, and their immediate family members, are not eligible to participate in, and are strictly prohibited from entering, any OPERATOR contests in the sport in which they are associated.
It is and has always been OPERATOR’s policy to exclude all forms of high school athletics from any and every fantasy sport activity. At no point in the past, present, or future has/will OPERATOR offered/offer a fantasy sport activity that included/includes high school athletics in any fashion.
Further, OPERATOR strictly enforces an internal policy against the dissemination of any non-public information pertaining to fantasy sports contests with any third parties. Concerned parties are encouraged to email the 24-hour OPERATOR support desk at [email protected]
PARENTAL CONTROLS
OPERATOR will verify all accounts for age and eligibility. If minors under 18 have access to your computer and/or personal information, please consider installing parental control software on your device(s) to prevent access to OPERATOR and other age-restricted sites. If you believe a minor is playing on OPERATOR’S platform, please contact [email protected]. The account will the be closed.
For more on installing parental controls, you can visit NetNanny. Or call us at (818) 450-3726 for assistance.
GAME RULES
These contests are a game of skill. Winners are determined by the criteria stated in Rules and Scoring for contest’s rules. For each contest, winners are determined by the individuals who use their skill and knowledge of relevant professional sports information and fantasy sports rules to accumulate the most fantasy points. Fantasy points are accumulated through the performance of individual athletes in sports events.
Each contest has an entry fee listed in US dollars. When you opt to participate in a contest, that amount in US dollars will be debited from your player wallet account. Then, follow the instructions on how to select your team and players in each contest. In the event of a dispute regarding the identity of the person submitting an entry, the entry will be deemed submitted by the person in whose Username the entry was submitted, or if possession of the Username itself is contested and in OPERATOR’s opinion sufficiently uncertain, the name in which the email address on file was registered with the email service provider. OPERATOR reserves the right not to award a prize to an individual it believes in its sole discretion did not submit the winning entry.
OPERATOR limits the the number of entries per contest per user, according to state regulations.
There are no refunds or cancellations for contest entries.
PLAYER BONUSES
We frequently offer bonuses to new players, for special events and other marketing purposes. Bonuses are awarded in “bonus dollars” and are not eligible for game play within our Survivor Contests & Parlays. Bonus dollars can be used to enter into our Head to Head game play and are converted into a monetary credit after a successful winning entry. Unless stated otherwise, any unused bonus dollars in a player’s account 30 idle days after it has been issued can be removed by OPERATOR. Any bonus a user receives is for entry into Head to Head contests on OPERATOR and can only be withdrawn after it is converted into a monetary credit. In the event abuse of the bonus system by any user, StatHero reserves the right to retract the bonuses.
FIRST TIME DEPOSIT BONUSES
Any players entering an active promotion code whose identity has been verified for age and state restrictions. Player agrees to deposit money with OPERATOR in exchange for a % match in bonus coins. Player acknowledges that OPERATOR has made the Bonus Coins available immediately for use in gameplay. Player acknowledges they must enter into gameplay the cash equivalent of any deposit bonuses dollars entered into gameplay before the cash deposit can be withdrawn. Cash deposits for bonus matches are held in Escrow until the Player has entered the cash deposit into gameplay
Example 1: A player receives a 100% match on a $250 deposit equating to $250 Bonus Coins. Player enters $250 bonus into a contest and wins; the player account balance is $500. Player is not eligible to withdraw $500 and can only withdraw $250 until the player has put $250 Cash Entries into OPERATOR’S gameplay.
Example 2: A player receives a 100% match on a $250 deposit equating to $250 Bonus Coins. Player enters $250 Bonus Coins and loses. Player cannot withdraw the $250 Original Cash Deposit until that deposit is put into OPERATOR’S gameplay. After the cash deposit is used for gameplay, the funds are available for withdrawal.
The deposit bonus match will be added to your account within 24 hours
Bonus dollars must be used for play and are not eligible for withdrawal.
Bonus dollars will expire 30 idle days from issue. Hosting fee will be accessed for all bonus plays and exchanges.
Bonus dollars DO NOT transfer to third party partners.
OPERATOR is not responsible for: any incorrect, invalid or inaccurate entry information; human errors; postal delays/postage due mail; technical malfunctions; failures, including public utility or telephone outages; omissions, interruptions, deletions or defects of any telephone system or network, computer online systems, data, computer equipment, servers, providers, or software (including, but not limited to software and operating systems that do not permit an entrant to participate in a Game), including without limitation any injury or damage to any entrant’s or any other person’s computer or phone equipment relating to or resulting from participation in a Game; inability to access the app, or any app pages that are part of or related to the Website; theft, tampering, destruction, or unauthorized access to, or alteration of, entries and/or images of any kind; data that is processed late or incorrectly or is incomplete or lost due to telephone, postal issues, computer or electronic malfunction or traffic congestion on telephone lines or transmission systems, or the Internet, or any service provider’s facilities, or any phone site or website or for any other reason whatsoever; typographical, printing or other errors, or any combination thereof.
OPERATOR is not responsible for incomplete, illegible, misdirected or stolen entries. If for any reason a Game is not capable of running as originally planned, or if a Game, computer application, or website associated therewith (or any portion thereof) becomes corrupted or does not allow the proper entry to a Game in accordance with the Terms of Use or applicable Rules, or if infection by a computer (or similar) virus, bug, tampering, unauthorized intervention, actions by entrants, fraud, technical failures, or any other causes of any kind, in the sole opinion of OPERATOR corrupts or affects the administration, security, fairness, integrity, or proper conduct of a Game, the Company reserves the right, at its sole discretion, to disqualify any individual implicated in such action and/or to cancel, terminate, extend, modify or suspend the Game, and select the winner(s) from all eligible entries received. If such cancellation, termination, modification or suspension occurs, notification will be posted on the Website. OPERATOR will always display any cancelled plays involving these risks in the transaction log visible on the application.
All specialized promotions or sweepstake prizes or winnings must be withdrawn or played within 30 days of being notified or prize will be deemed unclaimed. If deemed unclaimed, player will forfeit winnings.
Withdrawal Policy
How do I withdraw funds?
You can request a withdrawal to any bank account that you have previously used to deposit funds into your account. If you utilized a credit/debit card to deposit funds, we will first refund the credit/debit card up to the amount(s) deposited and then issue payment to you for any amounts that exceed the deposited amounts (E.G Winnings). This is typically done for the first 90 days until a credit/play history is established.
To request a withdrawal, navigate to profile in the app and then select withdraw. All withdrawals require SMS verification so it is critical you have the correct phone number on file. If we are unable to reach you via SMS we will follow up to the email address on file for secondary verification. Withdrawals may be delayed until the request can be authenticated.
- When requesting a withdrawal, you may be asked to verify your identity.
- Pending bonuses or any other types of promotional credit can’t be withdrawn until played, won, and converted to a monetary cash credit
- We reserve the right to process withdrawals back to the payment source used to deposit.
- We reserve the right to validate customer information, request additional documentation, and validate customer identity. If at any point we suspect fraudulent or suspicious activity, withdrawals may be refused until the account can be further verified.
Why did my withdrawal request fail?
Operator has a 1X playthrough requirement, which means you need to play through all deposited funds once before withdrawing them. For example, if your initial deposit is $25, you must submit and play through $25 worth of lineups before you can withdraw. Lineups must be submitted using Credit Funds, not Promo Funds, in order to count toward your playthrough requirement.
Inaccurate bank account information can also cause withdrawal requests to fail. If this happens, your funds will be returned to your balance, and you will be able to create a new withdrawal.
Withdrawals have a minimum amount of $10; any smaller request will fail.
Only one withdrawal request is permitted during a 24-hour time frame. If you make a request at 2:00pm, you will not be able to make another request until 2:01pm the following day.
Do I have to pay taxes on my withdrawals?
If your net winnings exceed $600 for the calendar year, you will need to file tax paperwork. The Internal Revenue Service requires a completed 1099-MISC form from Members who accumulate $600 or more in net winnings (NOT total payouts) for the calendar year (Jan 1 – Dec 31). This amount is taxed as “Other Income”. Members who meet or exceed the $600 threshold will receive a 1099-MISC form from Operator.
How do I request a 1099-MISC form?
You don’t have to request a 1099-form. If our records show you have exceeded $600 in net winnings for the calendar year, we will automatically email your 1099-MISC form to the email address on file for your account.
If we do not have all your necessary information on file ( e.g. your current address or Social Security Number), we will request that information from directly from you.
When will I receive my 1099-MISC form?
Most people’s 1099-MISC form for the previous year will be available in February.
What should I do if my net winnings surpassed $600 for the previous calendar year, but I didn’t receive a 1099-MISC form?
If you haven’t received a 1099-MISC form for the previous year by the end of February and believe you should have, please reach out to [email protected].
Does Operator have any resources to provide tax support or advice?
No, Operator does not provide tax support. While we aim to give as much helpful information as possible, none of our online resources are intended to be used as official tax advice. Please consult a tax advisor if you have any questions about how playing Fantasy Sports may impact your personal tax situation.
GENERAL CONDITIONS FOR ALL PROMOTIONS, BONUS COINS AND PLAYER BONUSES
Operator reserves the right to modify, suspend, or cancel the Promotion at any time and for any reason without notice.
Operator reserves the right to disqualify any user from the Promotion if they are found to be engaging in fraudulent activities or violating these terms and conditions.
By participating in the Promotion, users agree to abide by these terms and conditions and Operator’s general terms of service.
LIABILITY
Operator is not responsible for any technical errors, interruptions, or malfunctions that may affect the participation or outcome of the Promotion.
Operator’s liability for any matter arising out of or in connection with this Promotion shall be limited to the amount of the qualifying entry.
No Sweat” Terms and Conditions
Promotion Overview
The “No Sweat” (the “Promotion”) allows eligible users to place a qualifying entry with Operator. If the entry loses, users will receive a bonus dollar of equivalent value, up to a maximum of $250.
ELIGIBILITY
The Promotion is open only to individuals who are 18+ years of age or older and who are physically located in a state or jurisdiction where Operator operates and where such a Promotion is legal. This promotion is available only to users making their first deposit.
Employees, officers, directors, and agents of Operator, its affiliates, or any other company or contractor involved in the administration of the Promotion, and their immediate family members, are not eligible to participate.
Promotional Period
The Promotion will begin on September 1st, 2024 and end on December 31st, 2024 at 11:59pm/cst (the “Promotional Period”).
Operator reserves the right to terminate or extend the Promotional Period at any time and for any reason.
How to Participate
To participate, eligible users must log into their Operator account during the Promotional Period and place a qualifying entry on H2H or Rivals.
A “qualifying entry” is a single entry with a minimum stake of $1 entry
Entries placed using bonus funds, free entries, or other promotional offers do not qualify.
No Sweat Offer
If a qualifying entry is settled as a loss, Operator will credit the user’s account with a bonus dollar equal to the stake of the Qualifying entry, up to a maximum of $250.
The bonus dollar will be credited within 1 hour of the qualifying entry being settled.
The bonus dollar must be used within 14 days of being credited to the user’s account. If not used within this period, the bonus dollar will expire and be forfeited.
Bonus dollars cannot be withdrawn, cashed out, or exchanged for cash.
Maximum Bonus per play entry is $100.
Credit Requirements
Any winnings from a bonus dollar will be credited to the user’s account as withdrawable cash, excluding the original bonus dollar stake.
GOVERNING LAW
These terms and conditions are governed by and construed in accordance with the laws of the Operator’s Terms and Conditions], without regard to its conflict of laws principles.
Any disputes arising from or related to the Promotion shall be subject to the exclusive jurisdiction of the courts of Cook County, IL.
BADGES
OPERATOR provides a visual identification for “Highly experienced players” by giving them a ‘GOLD EMBLEM’ marking them as experts in the game. OPERATORs metric on obtaining an expert badge is the following:
“Highly experienced player” means a person who has either:(a) Entered more than five hundred (500) contests offered by a single fantasy sports operator; or(b) Won more than five (5) fantasy sports prizes, and which the total value of the prizes is two thousand five hundred dollars ($2,500) or more. “Beginning player” means any player who has entered fewer than fifty-one (51) contests offered by a single fantasy sports operator, and who has not qualified as a Highly Experienced Player.
OPERATOR shall offer some fantasy sports contests open only to “beginning players” and that exclude highly experienced players.
ANY ATTEMPT BY AN ENTRANT OR ANY OTHER INDIVIDUAL TO DELIBERATELY DAMAGE THE WEBSITE OR UNDERMINE THE LEGITIMATE OPERATION OF ANY GAME IS A VIOLATION OF CRIMINAL AND/OR CIVIL LAWS AND SHOULD SUCH AN ATTEMPT BE MADE, STATHERO RESERVES THE RIGHT TO SEEK DAMAGES AND OTHER REMEDIES FROM ANY SUCH PERSON TO THE FULLEST EXTENT PERMITTED BY LAW.
All entries become the property of OPERATOR and will not be acknowledged or returned.
DORMANT ACCOUNTS
Inactive accounts left dormant for 6 months, will incur a $2/month account maintenance fee every month after the 6th month of dormancy. You can avoid this account maintenance fee by withdrawing your balance prior to periods of prolonged inactivity.
FRAUD
OPERATOR reserves the right to seek criminal or other sanctions against you if we suspect you have engaged in fraudulent, dishonest or criminal acts and we will disclose such information to the relevant authorities or other relevant third parties (for example, payment service providers) as may be necessary in this regard.
OPERATOR reserves the right to suspend or terminate any Account it believes to be involved in fraud, money laundering and/or any other form of illegal or suspicious activities and to report such details as it reasonably considers are necessary to relevant authorities.
By participating in STATHERO contests you undertake that all money that you deposit in your Account is untainted with any illegality and does not originate from any illegal activity or source.
- OPERATOR monitors for and strictly prohibits access to players who have been permanently barred or whose accounts have been suspended by OPERATOR for violating our internal procedures, the rules or terms of a fantasy contest, or any fantasy contest law, applicable to the fantasy contest player.
- OPERATOR actively monitors player accounts for the use of unauthorized scripts. Players who are detected using an unauthorized script will be banned from OPERATOR for life and will be potentially liable for criminal and/ or civil actions.
Users are only allowed ONE account, and any user who has created a duplicate account has breached the terms of service and play. The accounts will be closed, and all prizing, contests, or entries will be voided.
REFUND POLICIES
If a Contest related to a contest on our App is delayed or postponed, the contests will include statistics for that game only if it is played no later than Wednesday of that week. If a game is postponed to a later date or called off for any reason, any players you have selected for that game will no longer add points to your lineup and games will be closed. If game cancellations and/or postponements result in only one game left in a contest, then that contest will be cancelled, and users will be refunded original contest entry/buy-in amount.
In the event that the legality of a contest offered by OPERATOR is altered by the state, district, region, or country (“locations”) occupied by the customer; Or, if OPERATOR changes its contest availability policy for the location in which the customer resides, and the customer has previously entered a pay-entry contest that has not yet began then the customer may be refunded the original contest entry/buy-in amount.
ZERO TOLERANCE POLICY
Refunds are only available up until 1 hour before a contest starts. NO refunds will be issued once a contest has begun. No exceptions. OPERATOR has a zero-tolerance refund policy.
Deposits made on our mobile app will appear on your statement as StatHero and/or StatHero Inc.. All payments are final. No refunds will be issued. In the event of a dispute regarding the identity of the person submitting an entry, the entry will be deemed submitted by the person in whose name the account was registered.
Any ‘chargeback’ attempt on behalf of the player, without attempting for refund using OPERATOR’s refund policy, will blacklist player from future plays on OPERATOR on existing or future contests to prevent future chargeback attempts.
UPDATES
OPERATOR may update or modify the Service from time to time without prior notice to you(“Updates”). All Updates shall become part of the Service and shall be subject to the terms of this Agreement. The terms of this Agreement will govern any updates to the service.
TERMINATION; AVAILABILITY.
This Agreement is effective until terminated by the user, the company, or the OPERATOR. Without limiting the foregoing, your rights under this Agreement, including your right to use the Service, will terminate automatically without notice from OPERATOR upon your failure to comply with any term(s) of this Agreement, or the violation of the intellectual property rights of the service and/or its licensors and/or any applicable law by you or anyone else who gained access to the Service through you or your connection to the Service (whether under your account or password, at your direction, under your supervision, with your permission or otherwise). Upon the termination of this Agreement, you shall cease all use of the Service and understand that any website, software, or other consumable application may not become available or usable. Upon termination of this Agreement, you shall no longer be permitted to use the Service and OPERATOR shall be entitled to specific performance of your foregoing obligations. The OPERATOR also reserves the right to change, suspend, remove, or disable access to the Service and/or any content at any time without notice.
CONSENT TO ELECTRONIC COMMUNICATION; USE OF DATA.
By using the Service, you consent to receive from the OPERATOR communications, including (a) notices, (b) agreements, (c) legally required disclosures and (d) other information in connection with the Service, electronically (including, without limitation, via text message or e-mail to your account). If you desire to withdraw your consent to receive these communications electronically, you may unsubscribe at any time or discontinue your use of the Service and the content therein. You acknowledge that unsubscribing does not exclude communications regarding deposits and withdrawals in connection with the service. You further agree that OPERATOR may collect and use technical data and related information, including but not limited to technical information about your device, system and application software, and peripherals, that is gathered periodically to facilitate the provision of software updates, product support and other services to you (if any) related to the Service. You agree that OPERATOR may use this information to improve its products or to provide services, information or technologies to you.
MOBILE TERMS OF SERVICE
When you opt-in to receive text messages from OPERATOR, you expressly consent to OPERATOR, any affiliates and OPERATORs, to use an automatic telephone dialing system or automated system for the selection or dialing of telephone numbers, to deliver marketing/promotional text messages to the wireless telephone number you provide to us.
By opting in to receive text messages, you acknowledge, agree, and represent:
- this consent is not a condition of using the Service;
- you are the wireless service subscriber for the telephone number you provided when you opted in to OPERATROR’s texting Service;
- you are the owner of and responsible for the mobile device you have enrolled in the Service;
- you will promptly update your OPERATOR account information in the event you change or deactivate your wireless telephone number.
You can cancel the text message service at any time. Just reply “STOP”, “END” “UNSUBSCRIBE” or “QUIT”, to any text message and we will confirm that you have been unsubscribed. After this, you will no longer receive promotional text messages from us. If you want to join again, just contact customer service and ask to be reinstated. If you are experiencing issues with the messaging platform you can reply with the keyword “HELP” for more assistance or you can get help directly at [email protected] Carriers are not liable for delayed or undelivered messages. As always, message and data rates may apply for any messages sent to you from us and to us from you. You agree to receive text messages periodically at our discretion. Daily, weekly, and monthly message frequency will vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. If you have any questions regarding privacy, please read our privacy policy above.
USE OF SERVICE BY OTHERS.
You acknowledge and understand that it is your responsibility to make sure that others do not obtain or use the Service through you for any purpose not expressly permitted herein (whether through your account or at the direction, under the supervision or with your permission). You shall immediately notify OPERATOR if you suspect there has been any unauthorized use of your account). You further expressly acknowledge and agree that OPERATOR may audit your use of the Service. You are solely responsible and liable for all use of the Service under your account, and for ensuring that all use of the Service under your account fully complies with this Agreement. All content or instructions transmitted by or received from anyone through your account will be deemed binding on you. You shall be responsible for protecting the confidentiality of your password(s). If you suspect that your password(s) have been compromised, please contact us at the number provided 1-818-450-3726
DISCLAIMER OF WARRANTIES; ASSUMPTION OF RISK.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU ACKNOWLEDGE AND AGREE THAT THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND,EITHER EXPRESS OR IMPLIED, WHETHER BY STATUTE, COMMON LAW, CUSTOM, USAGE OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ALL WARRANTIES OR CONDITIONS OF NON- INFRINGEMENT, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SECURITY OR SATISFACTORY QUALITY, OF ACCURACY, OF QUIET ENJOYMENT, AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS. OPERATOR DOES NOT WARRANT OR GUARANTEE THAT: (A) YOUR ENJOYMENT OF THE SERVICE WILL NOT BE INTERFERED, (B) THE SERVICE, SOFTWARE AND CONTENT WILL BE FREE OF any virus, corrupted data or other harmful, disruptive or destructive code or files, (C) THE FUNCTIONS OR CONTENT CONTAINED IN, OR SERVICES PERFORMED OR PROVIDED BY, THE SERVICE WILL MEET YOUR REQUIREMENTS, (D) THE OPERATION OF THE SERVICE WILL BE UNINTERRUPTED, ACCURATE OR ERROR-FREE, OR (E) DEFECTS IN THE SERVICE OR CONTENT WILL BE CORRECTED. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY OPERATOR OR ITS AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY. WITHOUT LIMITING THE FOREGOING, OPERATOR ASSUMES NO RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS ON OR IN THE SERVICE THE SOFTWARE AND/OR THE CONTENT, INCLUDING ANY ERRORS OR OTHER INACCURACIES, THIRD PARTY MATERIALS OR ANY OTHER PRODUCTS, OFFERS OR SERVICES OF THE SERVICE PARTNERS OR ANY OTHER THIRD PARTIES DISPLAYED ON OR OTHERWISE COMMUNICATED THROUGH OR IN CONNECTION WITH THE SERVICE. THE ENTIRE RISK ARISING OUT OF THE USE OR PERFORMANCE OF THE LICENSE APPLICATION, THE SOFTWARE AND/OR THE CONTENT, INCLUDING ANY VISIT TO OR ANY BUSINESS TRANSACTION WITH ANY SERVICE PARTNERS OR OTHER DESTINATIONS, OR ANY USE OF ANY THIRD PARTY MATERIALS, REMAINS WITH EACH USER. SHOULD THE SERVICE OR CONTENT PROVE DEFECTIVE, YOU ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, THE ABOVE EXCLUSION OF IMPLIED WARRANTIES MAY NOT APPLY TO YOU.
LIMITATION ON LIABILITY.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NEITHER OPERATOR NOR ITS AFFILIATES, LICENSORS OR VENDORS (INCLUDING THE SERVICE PARTNERS) NOR ANY OF THEIR RESPECTIVE DIRECTORS, OFFICERS, MANAGERS, SHAREHOLDERS, MEMBERS, OWNERS,EMPLOYEES, AGENTS, SUCCESSORS OR ASSIGNS (COLLECTIVELY, “RELEASED PARTIES”) BELIABLE FOR (A) ANY DECISION MADE OR ACTION TAKEN OR OMITTED BY YOU OR ANYONE ELSE IN RELIANCE UPON THE SERVICE, THE SOFTWARE AND/OR THE CONTENT (INCLUDING ANY RECOMMENDED DESTINATIONS); (B) FOR LOSS OR INACCURACY OF DATA, OR COST OF PROCUREMENT OF SUBSTITUTE GOODS, SERVICES OR TECHNOLOGY; (C) UNAUTHORIZED ACCESS TO OR ALTERATIONS OF YOUR ACCOUNT, DEVICE OR INFORMATION; (D) UNAVAILABILITY OF OR INABILITY TO ACCESS THE LICENSED APPLICATION, THE SOFTWARE, AND/OR THE CONTENT; (E) ANY DAMAGE TO YOUR DEVICE OR OTHER PROPERTY WHICH IS CAUSED BY YOUR OR ANY OTHER USERS USE OF THE SERVICE, THE SOFTWARE AND/OR THECONTENT; (F) ANY LOSSES OR LIABILITIES WHICH RESULT FROM YOUR OR ANYONE ELSE’S USEOF THE SERVICE, THE SOFTWARE AND/OR CONTENT WITH EQUIPMENT AND SYSTEMS WHICH DO NOT MEET THE SPECIFICATIONS FOR THE SERVICE PUBLISHED OR OTHERWISE MADE AVAILABLE BY OPERATOR; OR (V) ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFIT OR OPPORTUNITY, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION OR ANY OTHER LOSS OF DATA, OR ANY OTHER PECUNIARY LOSS) ARISING OUT OF THE USE OF, OR INABILITY TO USE, THE SERVICE, THE SOFTWARE AND/OR THE CONTENT, EVEN IF OPERATOR OR ANY SUCH OTHER RELEASED PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. WITHOUT LIMITING THE FOREGOING, IN NO EVENT SHALL OPERATOR OR ITS AFFILIATES, OR THEIR RESPECTIVE AGENTS, EMPLOYEES, OFFICERS, DIRECTORS, MANAGERS, MEMBERS, SHAREHOLDERS OR OWNERS, BE RESPONSIBLE OR LIABLE FOR ANY (I) THIRD PARTY MATERIALS OR ANY NEGLIGENCE, WILLFUL MISCONDUCT OR OTHER ACT OR OMISSION OF ANY SERVICE PARTNERS OR ANY OTHER THIRD PARTY; OR (II) ANY PERSONAL INJURY, DEATH OR DAMAGE TO PROPERTY WHICH OCCURS AT ANY DESTINATION OR ON THE PREMISES OF ANY SERVICES PARTNERS OR ANY OTHER THIRD PARTY OR WHICH IS OTHERWISE CAUSED BY THE SERVICE PARTNERS OR ANY OTHER THIRD PARTY OR THEIR RESPECTIVE PRODUCTS OR SERVICES. TO THE FULLEST EXTENT PERMITTED BYAPPLICABLE LAW, OPERATOR’S ENTIRE LIABILITY UNDER THIS AGREEMENT (REGARDLESS OF THE FORM OF ACTION OR CLAIM) SHALL IN NO EVENT EXCEED ONE THOUSAND DOLLARS ($1,000.00). The foregoing limitations will apply even if the above stated remedy fails of its essential purpose. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL, INCIDENTAL OR CERTAIN OTHER DAMAGES, IN SUCH STATES OR JURISDICTIONS, THE LIABILITY OF OPERATOR AND THE OTHER RELEASED PARTIES SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW.
INDEMNIFICATION.
To the fullest extent permitted by applicable law, you shall indemnify, defend and hold harmless OPERATOR and all other Released Party against any claims, demands, actions, losses and liabilities, and related costs and expenses incurred by OPERATOR and any other Released Party (including reasonable attorney’s fees), which results from any breach of any covenant, representation or warranty in this Agreement, any violation of the intellectual property rights of OPERATOR and/or its licensors, and/or any violation of applicable law by you or any other user which gained access to the Service through you, under your account, at your direction, under your supervision or with your permission.
CHOICE OF LAW; VENUE.
This Agreement shall be governed by and construed in accordance with the laws of Cook County IL, US(excluding its conflict of laws principles) and you expressly agrees that exclusive jurisdiction for any claim or dispute with OPERATOR relating in any way to the Service and its related content and further agrees and expressly consents to the exercise of personal jurisdiction in the federal or state courts of Chicago, Cook County, Illinois in connection with any such dispute or claim. This Agreement (including the OPERATOR Privacy Policy) contains the entire agreement and understanding of the parties with respect to the subject matter hereof, and supersedes all prior written and oral understandings of the parties with respect to the subject matter hereof. If, for any reason, any provision of this Agreement is held invalid or otherwise unenforceable, such invalidity or unenforceability shall not affect the remainder of the Agreement, and this Agreement shall continue in full force and effect to the fullest extent allowed by law.
VIOLATIONS OF THIS AGREEMENT.
Violation(s) of this Agreement may be investigated and appropriate legal action may be taken, including, without limitation, civil, criminal and/or injunctive redress. You agree that monetary damages may not provide a sufficient remedy to OPERATOR for violations of this Agreement and you consent to the application of injunctive or other equitable relief for such violations to the maximum extent permitted by applicable law.
TRADEMARK POLICY AND DISCLAIMER OF AFFILIATION
The trademarks, service marks, and logos (collectively, “Trademarks”) used and displayed on the Service are registered and unregistered marks of StatHero and others. Nothing on the Service should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark. OPERATOR aggressively enforces its intellectual property rights to the fullest extent of the law. StatHero’s Trademarks may not be used in any way, including in advertising or publicity pertaining to distribution of materials on this website or app, without our prior, written permission. To request permission to use the Trademarks or content on the Service, or any other OPERATOR material, please contact us.
OPERATOR is not associated with or in any way affiliated with any professional or amateur sports league or any team associated with any professional or amateur sports league.
PLAYER PROTECTION POLICIES
OPERATOR protects every player and each player on sport there is a qualifier to make a play confirmed. If a player does NOT hit this qualifier, the play will be refunded for all gameplays. A player must be active for the qualifying event the majority of the time frame and cannot be out injured; a player out injured does not consider a player active for that time period.
For support, you may use any of the following:
- Email Service Provider’s 24-hour support desk at [email protected] When applicable, any response or reply texts from you to the original received Service Provider SMS text shall not be accepted.
USER SUPPORT
For support, you may use any of the following:
- Email Service Provider’s 24-hour support desk at [email protected]. When applicable, any response or reply texts from you to the original received Service Provider SMS text shall not be accepted.
PLAYER ACCOUNT STATEMENT ACCESS
OPERATOR can provide players with full account statements on OPERATOR, by request, via email to [email protected]. OPERATOR support will send player an acknowledgment of receipt of request and will provide the account statement within a period of 5 business days from receipt of request.
Limitations
Location coordinates (longitude, latitude, and radius) are obtained only once OPERATOR has received proper authorization from the user.
- Identity – Your identity will need to be authenticated via request for personal verifiable information either by third party providers, in the form of challenge response questions, or other means. Your access of your account directly via OPERATOR or through an authenticated merchant constitutes acceptance of the services access and use of this information and the results of this information may be used for security, analytics, and regulatory compliance reasons.
- Location – As permitted by your acceptance of the location authentication service, OPERATOR shall send you an access code via SMS/Text message to the associated mobile phone number. By entering this access code into the secure form provided on the location verification page you are acknowledging that the Service will utilize your phones location to authenticate your physical location as needed for use on the merchant’s site/app/software. This confirmation of the special designated access code is your adherence to the understanding that you are Opting In to the location service provided and that the merchant site will have access to the results of this information to be used for security, analytics, and regulatory compliance reasons.
- Devices Attribute Scanning – Your connecting device to this service will be used in part to authenticate your ability to access the service and may include requests for information by third party providers. Your access of your account directly via OPERATOR or through an authenticated merchant constitutes acceptance of the services access and use of this information and the results of this information may be used for security, analytics, and regulatory compliance reasons.
- Payment Method Authentication – In the event of a payment authentication you will be alerted that your personal information located within your account may be used to authenticate your lawful use of the payment device. This service will be used in part to authenticate your ability to utilize the payment method presented and may include requests for information either by third party providers or your account with OPERATOR. The acceptance of this service to verify your access to a payment method through an authenticated merchant constitutes acceptance of the services access and use of this information and the results of this information may be used for security, analytics, and regulatory compliance reasons.
For help, you should email [email protected]
You may choose to opt out of OPERATOR’s ability to provide service for any of the process above by emailing [email protected]
Upon registering an account with one of our related third-party merchant sites, you may also be required to register a customer account the OPERATOR service. Each time a customer registers at an authorized merchant site, any of the additional following Opt-In or Opt-Out situations can occur:
- Acceptance of Identity verification utilizing localized and or connected databases to authenticate your identity information.
- Acceptance of location verification utilizing your connected device in the form of a personal computer, laptop, tablet, mobile phone, or any other internet connected device.
- Acceptance of your connecting devices security configuration for verification of account connectivity and “do no harm” associated with malicious software either known or unknown.
- Acceptance and confirmation of merchant related regulatory requirement “watch list” or other membership list precluding your lawful ability to access your existing account or to create an account.
- Acceptance of services providing analytical data that may be used to determine certain possible fraud, high risk, or other possibly malicious activity.
- Acceptance of services related to and for the purpose of authenticating your lawful access to payment or other financial instruments as according to the laws of the jurisdiction of the merchant.
Changes and Amendments to this Agreement.
OPERATOR reserves the right to revise this Agreement at any time and (except where otherwise required by applicable law) without notice to you. The most current version of this Agreement will be available from your OPERATOR account representative and will supersede all previous versions of this Agreement. You are responsible for remaining knowledgeable as to any changes that OPERATOR may make to Agreement by periodically checking for updated versions of this Agreement when accessing or using the Service.
FAIR PLAY
OVERVIEW
Operator hosts fair and responsible contests for a variety of entry fees. Operator runs all contests with integrity, fairness and reliability.
Operator offers the options to self-exclude and self limit. If, at any point, you think you’re spending too much time or money on Operator’s Powered by Site, App, URL, you have the option of taking a break from Operator’s site, App, URL entirely. If you wish to suspend your account please contact [email protected]
NEED HELP?
If you have questions or concerns about your own gaming behavior or about that of a friend or family member, please enlist the help of the NCRG.
You can also contact a 24 Hour Confidential National Helpline Number: 1-800-522-4700
NCRG
The National Center for Responsible Gaming website provides a variety of support and referral sources for help with counseling and crisis support for any affected by a gaming-related issue.
CONCERNED ABOUT A FAMILY MEMBER?
If you believe that a member of your family has a gaming problem gamer or is playing beyond their means please contact [email protected] for assistance.